By Phone, E-Mail or Fax
Watson Communications provides 24x7 on-site repair services. These services are available at no charge to Watson maintenance customers and at a fee for non-maintenance customers.
Emergency and non-emergency requests for service or changes may be placed by calling our Customer Service department at (610) 631-5454, option 2.
Non-emergency service or change requests may also be sent to our Customer Service department via email at custserv@watsonconnects.com or faxed to (610) 631-7030.
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By Web
All Watson customers receive access to our Customer Service Extranet, including product documentation, tip sheets and FAQs.
If you have forgotten your customer number or password, please click here.
If you have never received a login for the Customer Service Extranet, click here.
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